Connie Mosley

Midland, TX

April 23, 2024

The customer needed corrections to an inspection report that included a typo and required updates. I worked with the insured and the carrier to quickly make the necessary corrections. The client was relieved and thankful that we could address and resolve the errors promptly. Connie, with Quote Texas Insurance

San Angelo, TX

April 19, 2024

The customer disagreed with an audit invoice they received. I obtained the necessary documents and successfully adjusted the audit to a more accurate figure. The customer was relieved to see the issue resolved swiftly. Connie, with Quote Texas Insurance

Lancaster, TX

April 15, 2024

The customer urgently needed to add a driver to their policy. Working with Hudson, we managed to add the driver on the same day. The customer was grateful for our quick response and efficient handling of their request. Connie, with Quote Texas Insurance

Plano, TX

April 9, 2024

The customer needed their certificate adjusted to meet a $2 million General Liability requirement. Jannette and I collaborated to secure an Excess policy to satisfy the certificate holder's requirements. The customer was relieved that we could creatively resolve the issue and meet the necessary standards. Connie, with Quote Texas Insurance

Richardson, TX

March 21, 2024

The customer needed quotes for adding drivers to decide which one was best. I quickly retrieved and provided the quotes, enabling her to make an informed decision. She was pleased with the efficient service. Connie, with Quote Texas Insurance

Carrolton, TX

March 21, 2024

The insured needed changes made following an inspection. I worked promptly with him and the carrier to address and resolve the required changes. He appreciated the effectiveness and timeliness of our service. Connie, with Quote Texas Insurance

Lubbock, TX

March 13, 2024

The customer urgently needed a complex certificate. I acted swiftly to prepare and send the certificate to the city. The customer was very grateful for the prompt service. Connie, with Quote Texas Insurance

Arlington, TX

March 13, 2024

The customer required several endorsements added to their policy for a certificate holder. I coordinated efficiently with the insured and the carrier to add the necessary endorsements. He was pleased with the quick and effective service. Connie, with Quote Texas Insurance

McKinney, TX

February 9, 2024

The insured needed to add a truck to her policy and was interested in available discounts. I efficiently added the truck and applied relevant discounts, ensuring she understood the financial benefits. She was satisfied with the cost-effective solution provided. Connie, with Quote Texas Insurance

Arlington, TX

February 9, 2024

The insured's son got his driver's license and needed to be added to the policy with cost-saving options. I added him with a good student discount, saving them significant money. He was glad for the savings and appreciated the quick help. Connie, with Quote Texas Insurance

Bedford, TX

January 26, 2024

The customer needed to add and then quickly change drivers on their insurance policy. I efficiently managed the additions and removals, ensuring their needs were promptly met. The customer felt relieved by the quick adjustments. Connie, with Quote Texas Insurance

San Antonio, TX

January 26, 2024

The customer needed an updated certificate urgently to get paid on their invoices. I processed and sent the certificate promptly, which they appreciated greatly, expressing gratitude for the quick turnaround. Connie, with Quote Texas Insurance

Garland, TX

January 26, 2024

The customer needed a comprehensive certificate and to transfer their Workers Comp policy to our agency. I facilitated the addition of necessary endorsements and transitioned their Workers Comp policy, enhancing convenience. They were truly grateful for the personalized and efficient service. Connie, with Quote Texas Insurance

El Paso, TX

January 23, 2024

The insured needed to quickly add and then remove a driver from their commercial auto and cargo policy. I efficiently managed the additions and removals with the carrier, ensuring all documents were processed swiftly. The insured was very grateful for the prompt and accurate service. Connie, with Quote Texas Insurance

Round Rock, TX

December 20, 2023

Our client's professional credentials were not updated on the state board's records. After multiple communications and direct intervention with the board, I corrected the oversight. The client was relieved and happy with the resolution. Connie, with Quote Texas Insurance

Irving, TX

November 22, 2023

The client urgently needed to add five trucks to their policy before a next-day delivery. I managed to finalize the addition overnight, including ID cards for the trucks. He was very pleased and thankful for the rapid resolution. Connie, with Quote Texas Insurance

Brownsville, TX

November 22, 2023

I reached out to several contacts, explaining the urgency of the situation. Through persistent communication and coordination, I managed to expedite the process and got the trucks added to their policy that very night. Moreover, I ensured that the ID cards were sent out promptly, enabling the client to smoothly receive the truck delivery as planned. The client expressed deep satisfaction and gratitude for the swift action taken. It was a clear demonstration of our commitment to meeting our clients' needs, no matter how tight the timeline. Best, Connie, Insurance Agent at Quote Texas Insurance

Laredo, TX

November 18, 2023

I worked closely with her and the insurance carrier to tailor her coverage, ensuring it aligned with her financial obligations and business budget. After detailed coordination, we selected the optimal coverage plan. Therese was very satisfied, feeling confident that her business was well-protected according to her specific needs. This experience highlights the importance of personalized service and understanding our clients' unique requirements. Best, Connie, Insurance Agent at Quote Texas Insurance

Garland, TX

November 17, 2023

An inspection required the client to increase their business coverage. I coordinated with the carrier and her mortgagee to optimize her coverage. She was satisfied with the final arrangement. Connie, with Quote Texas Insurance

Corpus Christi, TX

November 16, 2023

I immediately got to work. My first step was to provide them with a quote for adding these important documents. Once the client reviewed and agreed to the quote, I quickly processed a change request. Getting everything signed and in order was crucial to ensure that we met the client's needs accurately and promptly. After getting the necessary approvals, I successfully added the requested documents and created the certificate. The client's response was a relief – they were pleased with the certificate, and it was accepted by the certificate holder without any issues. This experience was a testament to the importance of attention to detail and understanding the unique needs of each client. Helping them navigate through this process and seeing their satisfaction with the end result was incredibly rewarding. Best regards, Connie, Insurance Agent at Quote Texas Insurance

Dallas, TX

November 10, 2023

The client needed additional class codes for a commercial plumbing job. Understanding the urgency, I sprang into action. I reached out to Progressive not once, but twice, to expedite the process. My goal was to get this done swiftly without any increase in their premium. Through diligent communication and negotiation, I achieved just that. The client was extremely pleased with the outcome. They expressed their gratitude for my promptness in handling their request, emphasizing how it helped them take on their new job without any hassle. Best, Connie, Insurance Agent at Quote Texas Insurance

Grapevine, TX

November 10, 2023

The customer needed to add specific class codes quickly for a commercial plumbing job. I expedited the process by contacting the insurer directly, ensuring no additional premium. The client was very happy and thankful for my promptness. Connie, with Quote Texas Insurance

Arlington, TX

November 6, 2023

The client required a complex insurance certificate, including blanket additional insured and a waiver of subrogation. I quickly procured a quote, facilitated the necessary changes, and produced the certificate, which was well-received and accepted by the holder. The client was pleased with the swift and effective service. Connie, with Quote Texas Insurance

Denton, TX

October 25, 2023

I quickly explained the process and completed all necessary forms, ensuring proper coverage. The client was very pleased with the clarity and promptness of the service. Connie, with Quote Texas Insurance

Kingsland, TX

October 25, 2023

Recognizing the time-sensitive nature of her request, I swiftly and clearly explained the necessary process. This involved ensuring all the required paperwork was completed, and the vehicles were provided with the appropriate coverage tailored to Loretta's specific needs. Loretta's reaction upon receiving this efficient and customer-focused service was highly positive. She expressed great satisfaction, not only with the speed of the resolution but also with the clarity in which all the coverages were explained to her. This ensured that she felt well-informed and adequately protected under her insurance policy. My name is Connie, and I had the privilege of assisting Loretta with this insurance request in our system. Our commitment to providing timely and comprehensive solutions to our clients is a top priority, and Loretta's positive experience is a testament to our dedication to customer satisfaction.

Denton, TX

October 25, 2023

The client urgently needed two vehicles added to their insurance. I quickly explained the process and completed all necessary forms, ensuring proper coverage. The client was very pleased with the clarity and promptness of the service. Connie, with Quote Texas Insurance

La Vernia, TX

September 17, 2023

The customer was having trouble with getting documentation on their commercial auto policy. They have been a customer with us for a while, but we didn't carry their commercial auto policy. When a large contract came up that required them to show proof of their commercial auto policy, they struggled with the agent that carried that policy for them. The agent was slow to respond and wasn't able to provided the endorsements needed. The insured contacted me very frustrated with the problems she was experiencing as it was holding up a job. I offered to take a look at her policy and we were able to find her a more beneficial policy with our agency. We got it put into force and the requirements for that contract sent over same day, allowing them to get to work.