Job completed for Landscaping Company
Completion date: November 22, 2023
Location: Brownsville, TX
Why did the customer contact us?
They urgently needed to add 5 trucks to their policy, which were arriving early the next morning. Typically, updating a policy to include a fleet can take 24-48 hours, but we didn't have that luxury.
Solutions provided:
I reached out to several contacts, explaining the urgency of the situation. Through persistent communication and coordination, I managed to expedite the process and got the trucks added to their policy that very night.
Moreover, I ensured that the ID cards were sent out promptly, enabling the client to smoothly receive the truck delivery as planned. The client expressed deep satisfaction and gratitude for the swift action taken. It was a clear demonstration of our commitment to meeting our clients' needs, no matter how tight the timeline.
Best,
Connie, Insurance Agent at Quote Texas Insurance
Team members on this project:
Connie Mosley
