Senior Risk Consultant Analyst - Commercial Agent

Brianna Jones

Senior Risk Consultant Analyst - Commercial Agent

Brianna Jones

Senior Risk Consultant Analyst - Commercial Agent

About Brianna Jones:



Brianna loves a challenge. She knows that it's up to her to figure out exactly what your specific need is and how to find the right way to fix it. Well spoken and professional, Brianna will own any problem you challenge her with. With her background in Organizational Communication and Leadership, Brianna is ready to go to work for you!
About me: "I enjoy teaching and networking with others who are business focused!"

Customers love working with Brianna Jones

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Jobs Completed by Brianna Jones

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Houston, TX

September 6, 2024

A business in Houston started a job that required a complex certificate with endorsements and new policies. Connie worked with the insured, certificate holder, carriers, and a senior agent to secure the necessary coverages and waive certain coverages to avoid high costs. The client was relieved to save both money and time in the process.

Houston, TX

September 4, 2024

A plumbing services business in Houston had an incident and needed to file a claim, but was not getting any traction. Connie worked with the client and the claims department to get answers and move the claim forward. The client was grateful for the assistance and relieved to see progress on the claim.

Kerrville, TX

June 20, 2024

A business in Kerrville needed a certificate to add rented or leased equipment to their general liability policy. Connie attempted to add the coverage to the general liability but was unable to do so. She then referred the client to a senior agent to quote an equipment policy. The client was initially frustrated with the cert holder but appreciated Connie's clear explanation of the process and how it was being addressed.

Missouri City, TX

November 28, 2023

The customer was unable to pay a high invoice, risking policy cancellation. I secured an installment plan that allowed them to manage payments without risking their policy. The customer was extremely grateful for the personalized assistance. Brianna, with Quote Texas Insurance

Amarillo, TX

November 28, 2023

I quickly found a solution to reduce their stress without risking their policy. I set up an installment plan allowing them to pay a large audit invoice over six months, separate from their regular payments. This kept their policy active and avoided collections. The client was very grateful for the effort I put in. They appreciated that I went the extra mile to help them with their billing issue, clearly acting in their best interest. This situation shows the importance of empathy and dedication in our service, always putting our clients' needs first. Best, Brianna, Insurance Agent at Quote Texas Insurance

Fort Worth, TX

September 26, 2023

The client contacted me about new jobs that he was bidding on requiring high risk work, we had to quickly find a solid carrier that accept the risk at a reasonable rate. Since, most carriers have explicit exclusions for extreme risk work of any kind, this was no easy task. Thankfully, we were able to find an option that met all of his customer’s insurance requirements. I helped them put together the insurance packet for their bids, so they could win the job and get paid!

La Vernia, TX

September 17, 2023

The customer was having trouble with getting documentation on their commercial auto policy. They have been a customer with us for a while, but we didn't carry their commercial auto policy. When a large contract came up that required them to show proof of their commercial auto policy, they struggled with the agent that carried that policy for them. The agent was slow to respond and wasn't able to provided the endorsements needed. The insured contacted me very frustrated with the problems she was experiencing as it was holding up a job. I offered to take a look at her policy and we were able to find her a more beneficial policy with our agency. We got it put into force and the requirements for that contract sent over same day, allowing them to get to work.

Dallas, TX

July 1, 2023

This growing tech company has been adding many new clients to its portfolio each month. Concerns arose about potential legal challenges due to the increasing responsibility for managing all client websites. Additionally, there was a need for basic general liability insurance. A customized insurance plan was developed with a major insurance provider to meet these requirements.