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Job completed for Private Client
Completion date: November 17, 2023
Location: El Paso, TX
Why did the customer contact us?
This clients home policy was at risk of non-renewal due to the worn condition of his roof. With granule loss evident and the policy expiration date looming, the situation needed immediate attention.
Solutions provided:
I advised the customer to inspect his roof for potential hail damage, crucial for deciding on filing a claim. Meanwhile, I recommended temporarily excluding the roof from the policy while we sought a permanent solution. The customer appreciated the support and effort in helping assess the damage. Such cases highlight the importance of offering knowledgeable and caring guidance to our clients.
Best,
Jannette, Insurance Agent at Quote Texas Insurance
Team members on this project:
Jannette Ornelas
